Frequently Asked Questions
7c774 Complete FAQ Guide
From deposits to withdrawals, live casino to account verification — find answers to all your questions here in English.
This page was created to give you direct and detailed answers to the questions that come up while using 7c774. Below, more than 20 questions are organised across four sections — live casino games, withdrawals, account verification, and deposit methods. Go straight to the section with your question, and if needed, reach out to our 24/7 live chat support.
Live Casino
Teen Patti is a traditional South Asian card game where each player is dealt three cards. The goal is to build a better hand than the dealer. In 7c774's live casino section, you can play Teen Patti directly at live dealer tables from various providers including Ezugi. You get a real-time playing experience with actual dealers.
Andar Bahar is an extremely simple game. The dealer places one card in the middle, and you bet on whether the next card of the same value will land on "Andar" (left) or "Bahar" (right). With only two options, it is ideal for beginners. You can play this game with a live dealer on 7c774, and the interface is available in Bengali.
Each live casino table on 7c774 has its own minimum and maximum betting limits, which are clearly shown when you select a table. Generally, there are separate low-limit tables for players with smaller budgets and high-limit tables for experienced players. After entering the lobby, use the filters to find a table that suits your budget.
In roulette, a wheel is spun and a ball lands in a slot with a specific number. You can bet on a specific number, a color (red or black), odd or even, or groups of numbers. 7c774's live roulette tables feature games from top providers including Evolution Gaming. Payouts vary by bet type — a bet on a specific number pays the most.
Yes, live dealer games are completely real. A trained dealer runs the game live on camera from a professional studio, and that video stream reaches your device in real time. Cards being dealt, dice being rolled, wheels being spun — it all happens right in front of you. 7c774 uses advanced streaming technology to keep this connection fast and smooth.
7c774's live casino works fully on mobile. Whether you use Android or iOS, the live dealer games automatically adapt to your mobile screen when you access the site through any smartphone browser. For a good experience, make sure you have a stable internet connection — mobile data or Wi-Fi. No separate app download is needed.
How to Withdraw Money
No, the withdrawal process on 7c774 runs seven days a week, twenty-four hours a day. Whether it is the middle of the night or Eid — your money typically reaches your bKash, Nagad, or Rocket account within 5 to 30 minutes of submitting a withdrawal request. Bank transfers may take slightly longer due to the individual bank's own processing time.
Yes, this is very important. For security reasons, 7c774 only approves withdrawals to a mobile banking or bank account whose name exactly matches the name registered on your account. It is not possible to send money to a wallet in someone else's name. Use an account in the same name when making deposits as well.
It is normal for a request to show a "Pending" status for a short while as the team is verifying it. The process is usually completed within 30 minutes. If it takes longer, contact live chat and provide your withdrawal ID. A pending request can get stuck if account verification is incomplete or if there is a name mismatch.
To withdraw bonus winnings, you must meet the wagering requirement. For example: if you deposit ৳1,000 and receive a ৳1,200 bonus, you need to wager only the bonus amount — that is, 10 times ৳1,200 = ৳12,000. After that, any winnings earned from the bonus can be withdrawn. The minimum withdrawal amount is ৳800.
The minimum withdrawal amount on 7c774 is ৳800. Withdrawal requests below this amount are not processed. So before withdrawing, make sure your balance is above this limit. You can use bKash, Nagad, Rocket, and bank transfer as withdrawal methods.
Account Verification
For account verification on 7c774, a National ID card (NID), passport, or driving license is accepted. You need to upload clear photos of both the front and back of the document. Make sure the photos are not blurry and that all information is clearly visible. A recently taken selfie may sometimes be requested for additional verification.
The main reasons for a rejected verification are — blurry photos, a cut or partial document, or a mismatch in name or date of birth. Read the reason for rejection carefully, fix the issue, and re-upload clear photos. If the problem is not resolved, email [email protected] or explain the details in live chat.
Yes, account verification is mandatory before making a withdrawal. It is done for your own protection — to ensure that no one can use your identity to open an account or withdraw funds. Once verification is complete, your account is fully secured and there are no restrictions on withdrawing any amount.
7c774 stores your personal documents with complete confidentiality. Data is transmitted via SSL encryption and stored on encrypted servers. Only authorised members of the verification team can view this information. No personal information is shared with third parties, in accordance with the site's privacy policy.
Yes, this is very important. The name registered on your 7c774 account must exactly match the name on your bKash, Nagad, Rocket, or bank account. If there is any difference in the name, your withdrawal request will be automatically blocked. Make sure you provide the correct name when opening your account.
How to Deposit Money
7c774 does not impose any deposit fee of its own. However, mobile banking providers such as bKash or Nagad may apply their own transaction charges — this depends entirely on their own policies. The full deposit amount is added to your casino balance. Contact your mobile banking app or bank for information about transaction charges.
To deposit with bKash on 7c774, first log in to your account and go to the "Deposit" section. Select bKash as the payment method and enter the amount. Then send money from your bKash app to the bKash number provided by the site and enter the reference number in the appropriate field. Your balance will be updated within a few minutes.
The minimum deposit amount on 7c774 is ৳200, and this is the same for all payment methods — bKash, Nagad, Rocket, and bank transfer. A 120% welcome bonus is available on your first deposit, up to a maximum of ৳10,000. For example: deposit ৳1,000 and you will get a ৳1,200 bonus, bringing your total balance to ৳2,200.
Currently, money can be deposited on 7c774 through four methods: bKash, Nagad, Rocket and bank transfer (major Bangladeshi banks including Dutch-Bangla, BRAC, and Islami Bank). The minimum deposit is ৳200 for all methods. Deposits via mobile banking are generally processed the fastest.
After a deposit, the balance usually updates within a few minutes. If it has not updated after 10–15 minutes, first refresh the page. If it still has not updated, take a screenshot of your mobile banking or bank transaction as proof and immediately contact live chat or email [email protected]. The team will resolve the issue quickly.
Have more questions?
Our 24/7 support team is always here for you — in both Bengali and English. Get an instant reply in live chat, or send a detailed question by email.
Live Chat
Chat directly from any page on the site — 24 hours a day, 7 days a week
Chat directly from any page on the site — 24 hours a day, 7 days a week
Email Support
[email protected] — email us for detailed questions or to send documents
[email protected] — email us for detailed questions or to send documents